Overview
At The Amar Ayurveda, we take pride in providing high-quality herbal products aimed at supporting your health and well-being. If you are not completely satisfied with your purchase, we are here to help.
Returns
Eligibility for Returns:
- Our return policy lasts for 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
- To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
- Certain items such as opened supplements, oils, or personal care products are exempt from being returned due to hygiene and safety reasons.
Non-Returnable Items:
- Gift cards
- Downloadable software products
- Products marked as non-returnable or sale items
Process for Returns
- To initiate a return, please contact our customer service team at [insert email/contact number] with your order details.
- Once your return is approved, we will provide you with a return shipping address.
- You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable.
Refunds
Eligibility for Refunds:
- Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days.
Partial Refunds: In certain situations, only partial refunds are granted (if applicable):
- Any item not in its original condition, damaged, or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery.
Late or Missing Refunds
If you haven’t received a refund yet, please follow these steps:
- Check your bank account or payment method used at the time of purchase.
- Contact your credit card company, as it may take some time before your refund is officially posted.
- If you’ve done all of the above and still have not received your refund, please contact us at [insert email/contact number].
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [insert email/contact number] and we will assist you.
Shipping Returns
To return your product, you should mail it to [insert return address].
You are responsible for return shipping costs unless the item is defective or we made an error with your order.
Contact Us
If you have any questions about this Privacy Policy, You can contact us:
- By email: amarayurvedaoriginal@gmail.com
- By visiting this page on our website: https://theamarayurveda.com
- By phone number: +917688800303